Terms & Conditions

XmartPro Terms of Service

Last updated: February 6, 2026

Please read these Terms of Service (“Terms”) carefully before using XmartPro (the “Service”), including any XmartPro websites, applications, and related services where these Terms are posted.

The Service is operated by Cognitive Maxi Solutions LLC (“Cognitive Maxi Solutions,” “Company,” “we,” “us,” or “our”).

Company address: 1901 North Roselle Road, Suite 800 #8198, Schaumburg, IL 60195, USA.

By accessing or using XmartPro, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Conditions of Use (Acceptance of Terms)

By using XmartPro, you confirm that you have read, understood, and agree to comply with these Terms. We may provide access to the Service only to users who accept these Terms.

If you are using XmartPro on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” includes the entity.

2. Privacy Policy

Your use of XmartPro is also subject to our Privacy Policy, which explains how we collect, use, and share information. The Privacy Policy is incorporated into these Terms by reference.

3. Age Restriction

You must be at least 18 years old to use XmartPro. By using the Service, you represent that you are at least 18 and legally able to enter into these Terms. We are not responsible for any liabilities related to age misrepresentation.

4. Intellectual Property

4.1 Company Materials

All materials, software, design elements, text, graphics, logos, trademarks, and other content provided by or through XmartPro (excluding User Content, defined below) are owned by Cognitive Maxi Solutions or its licensors and are protected by intellectual property laws.

You agree not to copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service or any Company materials unless expressly permitted by us in writing.

4.2 Your Content

“User Content” means any data, text, files, images, documents, or other content you (or your organization) upload, submit, transmit, or store in XmartPro.

As between you and the Company, you retain ownership of your User Content (subject to any rights of third parties).

4.3 License You Grant Us

You grant Cognitive Maxi Solutions a royalty-free, worldwide, non-exclusive license to host, store, reproduce, process, transmit, display, and otherwise use your User Content only as necessary to:

• provide and operate XmartPro,
• secure, maintain, and improve the Service,
• perform support and troubleshooting,
• comply with legal obligations, and
• enforce these Terms.

If you contact us for support and provide content (including screenshots, logs, or attachments), you grant us the same limited license for support purposes.

If you believe your intellectual property has been infringed, contact us through our “Contact Us” page or at the email listed in Section 13.

5. User Accounts

To use certain features of XmartPro, you may need to create an account and provide information that is accurate and complete.

You are responsible for:

• maintaining the confidentiality of your login credentials,
• restricting access to your account, and
• all activity that occurs under your account.

If you believe your account has been compromised or there is unauthorized access, notify us immediately.

We may suspend or terminate accounts, remove content, or restrict access at our sole discretion, as permitted by law and any applicable contract with your organization.

6. Acceptable Use

You agree not to misuse XmartPro. You will not (and will not allow others to):

• violate any applicable law or regulation;
• infringe intellectual property or privacy rights;
• upload malware, exploit vulnerabilities, or disrupt the Service;
• attempt unauthorized access to accounts, systems, or data;
• scrape or harvest data from the Service without permission;
• use XmartPro to transmit unlawful, harmful, or deceptive content; or
• interfere with security-related features or access controls.

We may investigate violations and suspend or terminate access to protect the Service, our users, or others.

7. Third-Party Services and Links

XmartPro may integrate with or link to third-party services (e.g., identity providers, integrations, analytics tools). Your use of third-party services is governed by their terms and policies. We are not responsible for third-party services, availability, or practices.

8. Availability and Changes to the Service

We may update, modify, suspend, or discontinue parts of XmartPro at any time. We try to minimize disruptions, but the Service may occasionally be unavailable due to maintenance, upgrades, or factors outside our control.

9. Disclaimer of Warranties

XmartPro is provided on an “AS IS” and “AS AVAILABLE” basis.

To the maximum extent permitted by law, Cognitive Maxi Solutions disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the maximum extent permitted by law, Cognitive Maxi Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of (or inability to use) XmartPro.

To the maximum extent permitted by law, our total liability for any claims arising out of or related to these Terms or the Service will not exceed the amount you paid to us for the Service in the 12 months preceding the event giving rise to the claim (or $100 if you have not paid us).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cognitive Maxi Solutions and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising from:

• your use or misuse of XmartPro,
• your User Content,
• your violation of these Terms, or
• your violation of any law or third-party rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law principles.

Any dispute arising out of or related to these Terms or your use of XmartPro will be brought exclusively in the state or federal courts located in Illinois, and you consent to personal jurisdiction and venue in those courts.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may notify you through the Service or via email (where appropriate). Your continued use of XmartPro after changes become effective constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms can be directed to us via the “Contact Us” page of XmartPro, or by email at:
privacy@cognitivemaxisolutions.com

If you tell me the exact XmartPro domain you want referenced (e.g., xmartpro.ai vs xmartpro.com) and the preferred legal/support email for Terms (if different from the privacy email), I’ll swap those in and finalize a “ready-to-publish” version with consistent links.